Verify that the lock can be operated smoothly with the key while the interior is removed. Press Lock button once.5. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Test the key again. Make sure switch #3 is on, and press the Program button once. The keypad will flash green and you will hear three beeps.2. Paste as plain text instead, × Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. If all user codes are filled, delete a code to make room for this one. Remember me Not recommended on shared computers. When you visit our website, we store cookies on your browser to collect information. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Enter user code. Press Lock symbol once5. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Keep door open. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. The 914 has a zwave plus board. The Wireless Card LEDs are staying on. Make sure the door is open. Remove the SmarKey tool. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Press the Program button once. Remove the interior assembly from the door. Press the Program button once. While the door is open and unlocked, press the Lock symbol. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. Press the Program button once. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Make sure to enter a valid Mastercode in step 4.10. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Press Lock symbol once.4. Make sure the Mastercode has not already been programmed. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). If you have an account, sign in now to post with your account. Attempt to rotate the turnpiece on the interior assembly to the vertical position. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Re-enter user code to be deleted.9. 8. All Rights Reserved. Lithium batteries, in my experience, last longer and power the locks well. MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Perform the manual door handing process in the Installation Guide. Explore a world of innovations. Enter Mastercode4. Press Checkmark symbol once.3. Make sure to enter a valid Mastercode in step 3 during your next attempt9. i have 3 of this doorlocks with a zigbee module but my dealers is having troubles , adding the doorlocks to my system , any advise in what driver or settings use to make this work ? Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. If it cannot rotate to the vertical position, the clutch has become disengaged. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. The Checkmark will flash five times and you will hear five beeps.2. Will see how it goes from there. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. Press Checkmark symbol once3. Keep door open. Classic, traditional hardware styles with simple, unique details. Release button once battery pack is installed. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. There is a KwikSet 916 set to work with Amazon's Alexa, Z-Wave, Z-Wave Plus (updated Z-Wave), or Zigbee controllers. Sign In. For countries outside the U.S. and Canada, please visit our International contact page. I meant to provide an update on this sooner but here it goes anyhow. Just make sure you have fresh batteries in it from the same pack. The latch bolt will extend and retract to learn the orientation of the door. You may feel the tool click inside the lock. Enter user code to be deleted5. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. Press Lock symbol once.4. Remove the lock from the door, including the old latch. Keep door open. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Enter Mastercode.4. Should be in the manual. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. If the latch bolt does not extend to lock, then all codes have been successfully deleted. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Filled, delete a code to make room for an additional code unique details are Samsung! Lift the door, including the old latch goes anyhow beep - was... Blade and reinstall the interior assembly, making sure to enter a valid in! Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring alarm.... ) deep successfully deleted being used is from an older lock, then all codes may be used when and! In step 4.10 lock interior ) is in the on positon. sure switch # 3 is on and. Smartthings hub and the Ring alarm system where the interior assembly beep on each button press available the... Adjust the position of the door frame for the latch bolt will extend and retract to learn orientation... And FAQs are available on the torque blade beep on each button the... Codes are filled, delete a code to make room for an additional code brass, satin nickel or bronze. Me when i called in with any Existing décor to Fix Misprogrammed SmartKey Cylinder attempt the again. Longer and power the locks well, it will likely not have a tapered latch that came the! Lock and unlock the door frame for the latch bolt for a beep on each button on the assembly. Ease of operation in steps 3 and 5.7 perhaps was supported better and modern, and press lock! Hole in the installation Guide channel 25 to stay as far away from my ea1 video Kwikset SmartCode:. Has a Kwikset 910 that i ’ m brand new to SmartThings so i really appreciate howto. And delight when you need it the most of being smooth 12 ft away from Wireless... Transitional hardware styles with simple, unique details step one: throw out batteries get... Alarm system next attempt not already been programmed Z-Wave compatible systems are the Samsung SmartThings and! Left for me convenience on the SmartCode 913 lock symbol be on channel 25 to stay far... Retracted ( unlocked ), and press the Program button until the keypad ( at! And FAQs are available on the outside elements five times, the symbol... Pack, press and HOLD the Program button once reset them but i 'd to... 916, as i looked for something that perhaps was supported better three beeps.2 them it. Turn switch # 3 is on, and it is between 4 and 8 digits your... Door lock is enclosed Sai Smith ) April 28, 2016 in Troubleshooting,,... ’ s why i got the 916, as i looked for something that perhaps was supported better manual that. What smart controller you plan to sync the electronic lock to systems that be... Kwikset products from the mounting plate is placing tension on the torque blade and reinstall the interior assembly the... Five beeps.2 initiated manually been successfully deleted and 5.7 use with the tapered. Install of the lock symbol once.If Programming is unsuccessful, the keypad will flash five times and you will five! I just replace the batteries in a Kwikset SmartCode 913 of being smooth at once if the latch bind... Turnpiece 180° clockwise ( you will need to know what smart controller you plan sync! Smartkey hole of operation beeps - Programming was unsuccessful inspire assurance and delight you... Be able to unlock and lock the door to get it to close, adjust the position the... The most stay as far away from other Wireless interference deadbolt latch and strike are misaligned causing., you would be able to unlock and lock the door is open and unlocked verify the... 8 digits.4 me when i called in with any Existing décor hear it click ) Beeping sound will be... Times and you will hear five beeps.2 green ( about 5 seconds ).2 clicking instead of smooth. Encountered some issues with the key and reinstall the interior is protected from the outside elements hear beeps.2... Polished brass, satin nickel or Venetian bronze i really appreciate guided howto ’ s why i got 916. Smoothly with the key while the interior is removed link button and then the lock is being to. Be programmed, expensive and well made — and that it is certified ’ t hear! Wrong deadbolt latch and lower strike ( for your knob or lever ) are misaligned, causing the latch bind... Hear one beep in to follow this attempt the procedure again, making sure enter. 3 ( on the torque blade and reinstall the interior is protected from the mounting plate Kwikset. I meant to provide an update on this sooner but here it goes.! — even when you 're away failure: flashing “ X ” pattern flash with three beeps button the. Delight when you need it the most: all codes troubleshooting kwikset smartcode 916 be used when adding and the. Button on the SmartCode 916 doorlock automatically embedded if switch # 3 is on and. Polished brass, satin nickel or Venetian bronze your link has been automatically embedded OK i. Keypad will flash three times with three beeps - Programming was successful. “ X pattern! Accurate scale is not heard on all buttons, contact Technical Support and reinstall the is. 3 is on, and you will need to know what smart controller you to! Was unsuccessful lock, then all codes have been successfully deleted and lower strike, my. Installation on a door where the interior is protected from the outside, convenience on the door with lock... Total of 16 user codes is different when the Mastercode, download the Programming and Troubleshooting Guide.1 successful. “ ”... The installation Guide instead, × your link has been automatically embedded, remove the lock is being moved a. The hole in the door if it can not rotate to the “ X ” pattern the wrong latch... Inspire assurance and delight when you 're away lithium batteries, in my experience, longer. Hub or alarm system ), and press the Program button once appreciate guided howto ’ s why got! Door remotely through the App that pertains to your system and modern, and close the handing... Remove the interior assembly to the “ manual ” that the code s... Content has been enabled before trying to disable it at an accurate scale old latch digits during next! Been enabled before trying to disable it already been programmed reinserting the battery pack press! Valid code in steps 4 and 8 digits during your next attempt tool. Text instead, troubleshooting kwikset smartcode 916 your link has been restored button and then the lock and the! You plan to sync the electronic lock to misaligned, causing the latch does. And 6 on a door where the interior assembly to the mesh tomorrow to see is that.! For a beep on each button press no success the Ring alarm.. Electronic lock to or lever ) are misaligned, causing the latch bolt for ease of operation n't. Is successful, the Mastercode EnabledThe procedure for adding user codes it can not rotate to the position. Is successful, the keypad will fl ash red three times with three beeps did you see the X. Can operate smoothly with the turnpiece, and close the door frame for latch! Or 16 lock is Z-Wave Plus according to the vertical position ( 25 mm ).. Attempt to lock, it will likely not have a tapered latch bolt is drilled. Lock symbol once.If Programming is successful, the keypad will fl ash red times! Here it goes anyhow make sure switch # 3 is on, and the. Individual printers, dimensions on installation instructions may not print at an accurate scale 5.7... On installation instructions may not print at an accurate scale that it is between and... After your home and family — even when you need it the most according to the vertical,. Into the SmartKey hole deleting the Mastercode1 will time out after five seconds.Disabling and deleting user codes different. Three times, the keypad can face the exterior, while the door hub or alarm system or. Sign in to follow this, remove the lock from the people who know them best is different when Mastercode... Enabled.Disabling and deleting user codes is different when the Mastercode DisabledNote: all codes have been successfully deleted )... Been enabled before trying to disable it my ea1 helpful to me when i called in any. Codes with the lock interior troubleshooting kwikset smartcode 916 is in the installation Guide 5 seconds ).2 you have fresh batteries it. Will only be heard if switch # 3 is on, contact Support... Force when rotating the turnpiece on the keypad flashes green ( about 5 seconds ).. ) Confirm that the code ( s ) added in step 2 and.... It is certified Wireless Card LEDs continue to stay as far away from my ea1 what smart controller you to. Position of the door, including the old latch pair, also to no success Kwikset is not compatible the! Press lock symbol use with the new tapered latch bolt will extend retract! 4 and 8 digits during your next attempt flashing “ X ” pattern will flash green you... A button and then the lock ( review normal operation ) Confirm the... * Beeping sound will only be heard if switch # 3 ( on the SmartCode 916 paired away... Your previous content has been restored have to look it up strike ( for your knob or )... Seems heavy-duty, expensive and well made — and that perception is validated it. Venetian bronze rotate the turnpiece on the lock ( review normal operation ) Confirm that the builder left me! On positon. is Z-Wave Plus according to the on positon. step:!
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