It is for my UK bought ones, anyway. Philips offers a range of Guarantees and Warranties for all its lighting products including options on upgrading to Extended Warranties and Service & Maintenance agreements. In the UK, the bulbs come in standard E27 (screw) and B22 (bayonet) types. 5 Year Warranty. In order to avoid unnecessary inconvenience, we advise you to read the user manual. Philips Hue GU10 Bulbs - Warm White. Philips introduced these bulbs into the market in Oct 2012. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. 491 sold. All of the Hue White bulbs shine with a warm white light. Sorry, your subscription to our newsletter failed. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. Detects occupancy. Operates over wi-fi. Warranty. Although you can dim Philips Hue bulbs using the app, they don't work well with physical dimmer switches. Warranty Policies and Terms & Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. - The model number, serial number or production date code on the product has been altered, removed or made illegible. Please read the, Selected products Rating 5.000005 out of 5 (5) £39.99. 6. - The product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Tested April 2018. Control your smart lights with the 'Philips Hue Bluetooth' app or with your voice using Alexa or Google Assistant. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you informed us of the defect during the warranty period, provided that the product was used in accordance with the user manual (e.g. Due to temporary border control closures, your order might take longer to arrive than expected. App needed for use: philips hue. Yes, and they are significantly less expensive than the Hue bulbs. Key to the Philips Hue system is the Hue bridge – this is the bit of kit that plugs directly into your wireless router and allows the app on your phone or tablet to turn lights on or off. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase. Add to wishlist. - The unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). Please try again later. You can book a repair or exchange with us. Unlike fluorescent or incandescent light bulbs, the Hue bulbs utilize LEDs. Click & Collect. ... 4.5 out of 5 stars (10) 10 product ratings - PHILIPS HUE Hue White Bluetooth LED Bulb - B22 Twin Pack - Currys. Customer support Philips UK | Service and repair | Spare parts and accessories | FAQs | User manuals If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Note that, how long the bulb lasts mostly depends on how many hours you light the lamp. Philips Hue B22 White Smart Bulbs with Bluetooth - 2 Pack. Philips products are designed and manufactured to the highest standards and deliver highquality performance, ease of use and ease of installation. Hue bulb is dead. Is your Philips product not working as it should? All rights reserved. Here you can find answers to the most frequently asked questions. Philips Hue bulbs are said to last 15 years or 15,000 hours. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). Philips Hue 1st Gen Bulb Lifespan. Philips Hue White - these bulbs can be dimmed using the app, but you can't adjust the colour temperature or the colour. - The defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. This warranty does not affect your statutory rights. © Koninklijke Philips N.V., 2004 - 2021. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 5 years based on up to 3 hours average usage per day/7 days per week when used as directed. For professional products the warranty terms of the sale- or purchase agreement applies. A localized version is available for you. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps View information Philips products are designed and manufactured to the highest standards and deliver … If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. The last thing you want from an expensive Philips Hue bulb is for the light to flicker or buzz. vacuum cleaner bags, or filter cartridges). SAVE $59.99: Get your smart home going with an Amazon Echo and two free Philips Hue smart bulbs, on sale for $69.99 as of Dec. 29. A very simple design that gives a good downlight, makes it ideal for use in kitchens, dining areas and in the living room. - The product serial number or production date code as specified on the product. Philips provides a 24-month warranty for TVs starting on the date of purchase as stated on your receipt. If you offer your product for service in the United Kingdom, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. 4.7 out of 5 stars 4,921 £23.00 £ 23 . Add to wishlist. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Product, promotion, warranty and Hue Shop 00800 744 547 75 Monday - Friday 08:00 – 20:00. Simple. Lindby. IKEA Tradfri. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Support. Please visit our FAQs. Normal wear and tear, or replacement of by their nature consumable parts (e.g. If you offer your product for service in United Kingdom but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. Philips Hue. simple setup with a hue bridge included Get your smart lighting system started with this Starter kit from the Philips Hue series, which includes two smart bulbs with soft white light and the Hue Bridge. Kit deals ( 4 ) £49.99 no items in your room with fully dimmable lighting... 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