Question. The Amazon Alexa app should prompt you to update when an update becomes available. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Amazon Smart Plug Problems. The Amazon Smart Plug a safe way to turn your regular outlets into smart outlets. ... Amazon Smart Plug. Problems with smart plugs. I received an Amazon branded smart plug as a gift today. If your Amazon Smart Plug stopped working, restart your device. I just upgraded to the Orbi. Sometimes the setup won’t go as smooth as you’d like it to be. I hooked it up to the lamp in my bedroom, and it worked well to begin with. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. I finally got the majority of my smart plugs working, IHome brand. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Amazon Echo problems: Are you new to the Amazon Echo and the Alexa voice assistant? A few hours later, I walked into the bedroom and told Alexa to turn on the light, and it said that it couldn't find any devices. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Here are some of the common problems you may … This well-reviewed smart plug is … Amazon Smart Plug Troubleshooting. Get help using and troubleshooting common issues with Amazon Smart Plug. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. This should prompt an update. Re:Since March 2nd 2019, TP-Link smart plugs not working with Amazon Alexa 2019-03-06 21:16:08 There was a fix that was released yesterday that should solve the issues with Alexa … Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. The Amazon Smart Plug is great, but it is not perfect. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. If you are having problems connecting to the 2.4ghz WiFi on ur router this might help. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. There’s a blue LED on the front side of the plug that should flash when you plug in the device. 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