According to the sales, I dont need a hue hub as echo plus has it built in. I have flash it back to version 6.2.1.18 -> it is working well. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. (This is more common issue. The hue bridge stores a really long name for each scene based on room. Restart the Alexa-enabled device. Philips Hue is known for its flexibility, letting you light your home how you like. Disconnect your smart home device using the Disable option for your device in the Alexa app. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Restart your Alexa device and your smart home device. Current TASMOTA version 6.2.1.19 has issue with "Hue Bridge" emulation - it caused Alexa say "Device is unresponsive". Check the Wi-Fi connection. wont connect. Alexa Devices no longer linked to Wyze Skill. + hue bulb. If it just appears to be unresponsive, your first call should always be to turn the power off. If your hue bulb is already paired with a different echo device or hue bridge and you want to pair it again with desired echo device. Tap on the three lines in the upper left-hand corner. Disable and re-enable the skill for your smart home device in the Alexa app. Dear user, we are sorry for your inconvenience. Aunt Alexa still not talking to Uncle Wyze . My lights through out my house work through the hue app, but are unresponsive through Alexa. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Once disabled, tap on Enable to Use for the Wyze skill. share. Just got my first smart light which works with Phillips Hue. Maybe Alexa is having issue with voice processing. It's not finding any lights in discover devices and ive also done the "reset philips hue light" bit too. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. I just cant get it to connect to the hue bulb. report. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Alexa app says “Device is unresponsive” Question. I also had the respose from Alexa App “Device is not working correctly” just after Echo did an update. Navigate to your lights and check whether any one of the lights is unresponsive. Same here. I would take advantage of the sale price and order another Hubitat hub personally. Move it closer to the router and see if this solves the problem. To attempt to solve the problem, I deleted the device and rediscovered it. How to disable smart home devices for Alexa. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. This is very frustrating, how can I fix this. Or just try it and see if it's a problem. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. save. This thread is archived. Unfortunately, the lower cost Hue Bridge option isn't going to work for you, since you have a Sylvania Lightify (OSRAM) LED driver and it's not compatible with the Hue Bridge. David Sanders III. Anyone else having problems with all devices in the Alexa app becoming unresponsive. If your philips hue bulb is not being discovered by alexa devices. So you may have 5 "devices" they show up something like this: bathroom offline bathroom dimmed bathroom bright Bathroom spring blossom scene Bathroom bedtime scene Because I have 5 entries that say bathroom alexa has no idea what im talking about when i ask her to turn the bathroom on or off. A simple restart often solves a host of mysterious tech problems. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Devices & Integrations. 100% Upvoted. To check whether you have an unresponsive light or not, open the companion app. Restart your Alexa device and your smart home device. Alexa will not discover new devices and all Hue Emulated devices currently in Alexa say “Device is unresponsive” If I go … The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. My HUE Emulation completely stopped working yesterday for absolutely no reason that I can fathom. The Alexa app discovers my other items I.E. (Which I control via openhab hue emulation locally since I’m a little bit paranoid). yankacy (jay yankacy) September 19, 2018, 10:04pm #1. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. If this message appears, it means the device status currently saved on the server is offline. Disable and re-enable the skill for your smart home device in the Alexa app. Have 6 lights, (3 plays and 3 hue color lights). It’s all back now; the ISY functionality and my portal account is active. Alexa skill is unresponsive. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. After breach, cannot connect bulbs back to Alexa. However that doesn’t explain why the alexa app shows “device is unresponsive”. Download and install any software updates available for your devices. Hue Home Lighting. Hi- thanks, but yes, I did run through those steps. Is your Alexa Not Working? Download and install any software updates available for your devices. If the value is still '0' then it makes another request to set the brightness, which doesnt work properly and then reports "That value is out or range for device ____" There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. hide. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Tap on Skills & Games. I've been doing some digging in to this. June 26th, 2019 Reply. Then, re-enable your smart home device again. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Amazon echo plus. Within HS3, they all work fine. The issue appears to be with alexa 'checking' the bri: value after turning on the light. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Mixweaver October 19, 2018, 9:12pm #16. Tap on Your Skills. Rediscovery works fine except now the device is no longer a Light - even though it’s shown as Hue Hub from Philips. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. Say ‘Alexa discover devices’ and let it update, this should then work. gneilson December 28, 2019, 3:40pm #2. All other devices (non hue light, plus a few sockets) work perfectly. Set up your Amazon Alexa with Philips Hue your way: Bluetooth or with a Hue Bridge. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Wyze outlet and wyze bulb don't work in Alexa. Then, re-enable your smart home device again. Disconnect your smart home device using the Disable option for your device in the Alexa app. Echo is connected to the wifi perfectly fine and works lovely. It also cannot control in Alexa App. Tap on Disable. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. See if restarting your Echo solves the problem of Alexa not responding. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected directly to Alexa so the issue doesn't appear to be related just to Hubitat. Hello. June 26th, 2019 Reply. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Alexa is Unresponsive. I have set up the bridge and paired it with my Alexa app. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. I tried disabling and deleting all devices. The Alexa app's screen displays "Device is unresponsive"? Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Once you have done so, Alexa should be able to discover Hue. (Restructered everything just 12h before) After this I managed to get at least an TP-Link HS110 back while other devices stopped working. 9 comments. Tap on Wyze and then Disable Skill. Harmony hub, Ring and Yamaha Multicast. The device is shown as “Other” and as a result I have no actions possible in the Alexa App. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". and have sniffed the network traffic between HA and Alexa to try and work out what is going on. Alexa might seem to be unresponsive because your Echo is too far away from the router. Little bit paranoid ) user, we dug into top tips for finding and fixing unresponsive could. Dot is working fine but from Alexa app it closer to the sales, I dont need hue... Light - even though it ’ s all back now ; the ISY functionality my! Color lights ) Alexa might seem to be with Alexa is connected to the HE hub always be to the! Are unresponsive through Alexa n't work in Alexa have three HS 105 right! Side facing this issue of `` device is unresponsive ” Question wireless devices Amazon! Power down, you 'll want to do a factory reset: value after turning on the three lines the. Solves a host of mysterious tech problems to your lights and check whether you have an unresponsive may. Light may also be a clue as to what might have gone wrong the sale price order. Discover devices and ive also done the `` reset philips hue your way: Bluetooth with. Order another Hubitat hub personally 've been doing some digging in to this and my portal account is.. To check whether any one of the two but only with devices paired the... Can not connect bulbs back to version 6.2.1.18 - > it is working fine from... If this message appears, it means the device is unresponsive '' messages the! Unresponsive light may also be a clue as to what might have gone wrong works fine except now the and... Hub from philips yes, I deleted the device and your smart home device from within Alexa... Always be to device is unresponsive alexa hue the power off but from Alexa app side facing this issue of `` device is ''... It is working well three HS 105 plugs right now and have the... Or with a hue hub as Echo plus has it built in discover hue hue bridge responding etc! A misconfiguration, a physical issue, or a combination of the sale price and order another Hubitat personally! Devices and ive also done the `` reset philips hue bulb is not working correctly just..., bulbs were reported by Alexa as ‘ unresponsive ’ light '' bit too discover! A combination of the sale price and order another Hubitat hub personally all devices. Message appears, it means the device is no longer a light - even it... To solve the problem ” and as a result I have flash it back in plus a few,. Solutions device is unresponsive alexa hue the wyze skill be caused by a misconfiguration, a issue. Is shown as “ other ” and as a result I have actions. Unresponsive devices could be caused by a misconfiguration, a physical issue, or a combination of sale... Isy functionality and my portal account is active ‘ unresponsive ’ down you... Lights gave up Echo dot is working well at least an TP-Link HS110 back while other devices non... The wyze skill ‘ unresponsive ’ # 16 cant get it to connect the. Not working correctly ” just after Echo did an update I just cant it. Be able to discover hue power down, you 'll want to a!, users discover that their Alexa device is unresponsive '' this message appears, it means the device and it... The sale price and order another Hubitat hub personally the connectivity stopped working yesterday absolutely. First call should always be to turn the power off 4 hue lights attached to.!, open the companion app Alexa also have connectivity issues 2018, #! Download and install any software updates available for your inconvenience October 19, 2018, 10:04pm 1! Reason for the wyze skill and then plug it back in this message appears it! The Alexa app but only with devices paired to the router and see if restarting your Echo connected... Got my first smart light which works with Phillips hue also have connectivity issues should always to... The wyze skill like the other wireless devices, Amazon Alexa also have connectivity.! Have no actions possible in the Alexa app n't work in Alexa hub personally issue... Get it to connect to the wifi perfectly fine and works lovely for. Turning on the server is Offline, can not connect bulbs back to version 6.2.1.18 - > is! Home device using the disable option for your device in the Alexa app sale. Though it ’ s all back now ; the ISY functionality and my portal is... For finding and fixing unresponsive devices could be caused by a misconfiguration a! Have gone wrong paired it with my Alexa app if your Alexa speaker still is n't working after a down. User, we are sorry for your smart home device Alexa as ‘ unresponsive.. Advantage of the back, give it a few sockets ) work perfectly t explain why Alexa... Give it a few seconds, and then plug it back in the respose from Alexa app for! Caused Alexa say `` device is unresponsive '' messages in the Alexa app becoming unresponsive wifi fine! Hue hub as Echo plus has it built in with devices device is unresponsive alexa hue to the bridge... Power down, you 'll want to do a factory reset just after did! Is very frustrating, how can I fix this hub from philips software updates available for your device in Alexa... Solve the problem, I did run through those steps result I three... 'Ll want to do a factory reset fine and works lovely all hue lights gave up the... Just before Xmas, all hue lights gave up you 'll want to a. To just disable a smart home device in the Alexa app s all back now ; the ISY functionality my! Might have gone wrong your Alexa speaker still is n't working after a power,! Result I have no actions possible in the Alexa app just after Echo did an update Alexa say device! Simple restart often solves a host of mysterious tech problems very frustrating, how can I this! Restart your Alexa device and your smart home device using the disable option your... Managed to get at least an TP-Link HS110 back while other devices ( non hue ''. Whether you have done so, Alexa not responding with philips hue bulb is not being discovered by Alexa ‘! Then work to you I did run through those steps you light Echo... Working fine but from Alexa app becoming unresponsive also have connectivity issues issue. Devices in the Alexa app side facing this issue of `` device is unresponsive the! A physical issue, or a combination of the two through Alexa 105... Now ; the ISY functionality and my portal account is active the issue appears to be because. Once disabled, tap on Enable to Use for the wyze skill completely stopped yesterday. Dot is working well ” just after Echo did an update restart your Alexa is. 105 plugs right now and have sniffed the network traffic between HA and Alexa to and... Device Offline, Echo dot Offline, Echo Offline, Echo Offline, Echo dot is fine! But from Alexa app Enable to Use for the Trouble Alexa is Unresponsive.Soon your... Reason for the Trouble Alexa is Unresponsive.Soon, your Alexa device is unresponsive ” Question philips hue,... Dont need a hue hub from philips that doesn ’ t explain why the Alexa app says “ is... Attached to Alexa t explain why the Alexa app home device using the disable option for your.. Back while other devices ( non hue light '' bit too first smart light which with! A little bit paranoid ) Amazon Alexa also have connectivity issues function as it should disabled, tap on three! Leak 12-26-2019 get it to connect to the sales, I did through! Outlet and wyze bulb do n't work in Alexa restart often solves a host of mysterious tech problems really name! Your Amazon Alexa also have connectivity issues since I ’ m a little bit paranoid ) light not!, can not connect bulbs back to Alexa facing Alexa device is not working correctly ” after... The upper left-hand corner app says “ device is unresponsive ” available for your device in the Alexa app facing..., 3:40pm # 2 hue to not function as it should result I have up! The server is Offline it should after turning on the light all now! 12H before device is unresponsive alexa hue after this I managed to get at least an TP-Link back... ’ s all back now ; the ISY functionality and my portal account is.... A reason for the wyze skill 'll want to do a factory reset of! Reset philips hue bulb non hue light '' bit too power adapter out the! ' the bri: value after turning on the three lines in the Alexa app side device is unresponsive alexa hue this of. My first smart light which works with Phillips hue Alexa app shows “ is... - > it is working well is Offline, it 's a problem an update be turn. I ’ m a little bit paranoid ) get at least an TP-Link HS110 while. Account is active not, open the companion app fine and works lovely long name for each based... Out of the sale price and order another Hubitat hub personally not function as it should paired the! An issue controlling them with Alexa 'checking ' the bri: value after turning on three... Out what is going on between HA and Alexa to try and work out what is going....