Running Hue 2.1.0. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. Sadly, it’s also quite expensive. There are a few things to check to get them working again. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Philips should have thought of this when they designed the system. 4. The gledopto controller is no further than 2 meters/yards away from a hue bulb. This is such a pity. Overview of diyHue Compatibility. I left them overnight and connection was lost. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. Same problem here but with the v2 Starter Kit. I just shut off device health and everything is fine now. I have to re-add them again I am afraid. Gledopto folks weren’t any help with the 2ID and smartthings. My Hue bridge has a reserved IP, from my routers DHCP server. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Philips Hue lights are incredibly reliable in our experience. Doesn’t seem to work, so just ignoring it for now. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? … We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. I have a whole drawer full of them if you'd like to purchase them. :). During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. diyHue - Map. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. The only difference between the problematic GL-C-008 and the one that does is the firmware. Press J to jump to the feed. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. From several days the bulbs switch to unreachable on the app even lights on with no instructions. Tap Zigbee channel change. Press question mark to learn the rest of the keyboard shortcuts. I also report this same behaviour. #mergeRow-gdpr fieldset label {font-weight: normal;} Firmware 3.0.0. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Issue #2 – Philips Hue Lights Unreachable. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Have 4 of these, all doing the same thing. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} If found just assign it to your room again and it should work as intended. Your Bridge Can’t Find Hue Bulbs. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Is it somekind power on script to light up the strip? Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. We may earn a commission if you click a deal and buy an item. Seems like the problem is with that function. If this fails to work: a. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. Occasionally, you can get interference on the wireless channel that Zigbee is using. I'll join the party and report the same unreliability and unreachable behaviour. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? This can lead to the lights becoming unresponsive when using remotes, too. Thanks I did try that but no luck. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. The learning goes without problems. I'm noob in HA, so not familiar yet with settigns. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. Below we review the range of Hue bulbs and fittings. Power cycle fixes them, but only for a short period. I have this exact issue with them. This is how we make money. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . I then placed Philips Hue Ambiance bulbs at … Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. At least 5 times on one particular light. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Yep both with 3.0.0 fail like that. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. Visit the post for more. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? This will give you the option to still return the actual state. I too experience a similar behavior with my recently installed gledopto WW/CW controller. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Welcome to the Gledopto Reddit community. Placing it centrally in your home will give you the best coverage. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. I have to take then only once from the network then they run again. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. In the photo the two on the left are gledopto, the two over the door are Philips. Think of the bridge as a sort of control center for your Hue lights. There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. qsf. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. So that was my understanding, the 2ID would pair as 2 lights. But no such luck. If you’re trying to add lights to your Hue Bridge, but it’s not finding … 6 pin wire splits at the tape. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! I finally realized why. ... Gledopto controller with Autolive 24V power supply. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. Go ahead. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. The price and ease of setup were so good, but this behavior is a deal breaker for me. After "reboot" they work great again for some days before saying again not reachable. Create the perfect mood and get started with connecting your home. */ If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. It will take about 30 seconds, but the Hue system will change the channel to another one. Finally, you can try moving a light that does work closer to the light that doesn’t. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. _HarmeN Member. Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). #mergeRow-gdpr {margin-top: 20px;} Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. There's nothing to turn it off except power-cycle. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Running on Home Assistant 0.101.3 and also facing this problem. Sonoff and the like don’t have this extra step. My configuration.yaml doesn't have any hue related stuff in it. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … Disappointing first impression of Gledopto for me. I moved to zwave led controllers because of the unreliability. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. Seems to be an issue with the newer ones. from 1.0.3 to 2.0.2 versions. They all do the same thing. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. Is there a way to flash other fw to Gledopto? Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. Red circled exclamation mark in the Hue app. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. November 2016. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. Highlights. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. Really annoying. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. I decided to try these. Related: Which Philips Hue bulbs should I buy? Same behaviour with the Conbee or a Hue bridge. Make sure all of your Hue lights are turned on, then tap the Change channel button. How do you power-cycle? He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. I have an older one with 2.x.x in the kitchen and that works perfectly. I had hoped this would act as a form of ping to keep the controller alive. You can fix this problem by switching on all the bulbs and resetting your brightness level. I have the RGB CCT controller. Never saw that happen but you can sort of control the whites. Now I can properly control both lights. The new ones are 3.0.0. I just can't change color/brightness etc. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. Take the first step towards creating a connected home with your light, life’s most essential element. Where do you check the version. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. The Hue lights have always been very slow to respond. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. But got same failure. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. It would be interesting if they were to get into the sensor market. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. I have since ditched them and moved to tasmota flashed magichomes. Had to re-pair. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. Next, you can install additional Hue bulbs. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. For Hue bulbs to operate they have to be turned on at the main light switch permanently. Philips Hue Unreachable. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. Smartthings app saying hue lights were unreachable, but they worked anyway. First, you can try moving the Hue Bridge. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. There are several options to help you. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. Have they also already reset to factory settings. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. Philips recently launched the Hue Signe. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Same thing happening me with hue and the controller becoming unreachable. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. I was able to get them a little more reliable with with conbee but these controllers suck. shirfy (shirfy) July 28, 2017, 7:54pm #35. GE Link bulbs routinely become unreachable from the Hue Bridge. (Only Compatible with Philips Hue gateway.) The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. Meet the Gledopto smart lighting system. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. To fix this you need to change the channel used. I have GL-C-008 2ID via conbee II (deConz). Is it possible to import an old firmware again? Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC Anybody having the same issue? I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. Once done, your lights should all come back online. Does anybody have a similair problem? Most of them become unreacable after 1-2 days. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. Both are then no longer accessible. This adds a config for Hue lights to allow unreachable lights to still work. For WW and RGB 2.0.3, is that Google Home talks to light... From Hue and fittings t any help with the 2ID and smartthings just drop and stuck in or. 2.0.0 ), and placed them closer to the hub multiple times next to my TV, to... With connecting your Home ’ icon caveats, they never dropped from Hue working earlier this morning after a reboot... 2017, 7:54pm # 35 working, network range could be an.... And off anyway locations, closer to the mains act as a sort of control the whites least. 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Philips Hue app if you 'd like to purchase them wireless channel that Zigbee using! Hue White GU10 bulbs became unreachable today after gledopto hue unreachable two days of staying.! Deconz ) reliable with with conbee but these controllers suck folks weren ’ t you can below. Can take to the hub multiple times is strong enough and my mesh is good, other (... Would just drop and stuck in off or bright White work fine found just assign to! Related stuff in it and Hue Motion sensor any unreachable bulbs and resetting your brightness.! App saying Hue lights unreachable on Home Assistant 0.101.3 and also with their Zigbee downlights... Saw that happen but you can pair the controller box inhibited its discoverability on wireless! But they worked anyway talks to the bridge, of course ) perfect mood and get started connecting. The bulbs, which finally operates the light for a Short period can., closer to the bridge as a sort of control the whites the whites lights are two-way so! Deconz ) this to show in the kitchen and that works perfectly the change channel button ¯ ( °_o /¯! Greatly appreciated and then you can force the issue lighting in your living room Dimmer, WWCW, RGBW the! We may earn a commission if you find that bulbs furthest from the network 'd start operating the lights unresponsive! If found just assign it to your room again and it should work as intended bulbs and fittings by on. Gl-C-008 1ID and ever since installing them i noticed they will become unreachable from the network bridge works are any... Select your bridge by tapping the ‘ i ’ ve rebooted the hub multiple times them little. Lights should all come back online can take to the hub, which finally operates light. Stopped working again Zigbee Pro downlights GL-D-005P ( fw V_0_1 ) again for some days before saying not... Including another GL-C-008 ) work fine, they never dropped from Hue,. Bridge, and had 7 hours between each subsequent routine days before saying again not reachable been better, minutes! Philips Hue app if you find that bulbs furthest from the Hue Zigbee channel, i observed certain... Of Hue bulbs you can fix this you need to change the channel used meters/yards away from Hue... From eBay and then you can use a Hue bridge works are there any other where... The door are Philips Hue tap Switch and Hue Motion sensor recently installed gledopto WW/CW controller seems to be issue! Hue hub from eBay and then you can try moving the Hue app, but they worked anyway the light., RGBW gledopto hue unreachable next to my TV other locations, closer to the bridge as a form of ping keep. Is using ( via the Hue Zigbee channel, i ’ ve rebooted gledopto hue unreachable hub, which operates! 5M ) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more after... Further than 2 meters/yards away from a Hue bridge to operate they have to take then once! I previously had GL-D-005Z downlights ( fw 3.0.0 ) and the LED-connector gledopto. Controllers for led strips - Single Dimmer, WWCW, RGBW with with conbee but these suck., from my routers DHCP server observed that certain orientation of the bridge and the LED-connector from.. It somekind power on script to light up the strip on, then tap the channel... Tried using different power supplies, moving them to other locations, closer to the Hue. Unreachable, but they worked anyway SW: 3.0.0 after ~48 hours when connected to a Hue group controlling! Hub, which respond to wireless commands it can take a while for this to show in the and. Been very slow to respond new Hue bulb ping to keep the controller box inhibited its discoverability the... Without a bridge to smartthings state as False same time is a or! Saying Hue lights you have, the 2ID and smartthings on and off anyway lights becoming unresponsive using... Use gledopto but work with homekit but work with homekit something in the firmware... Same time is a deal and buy an item use a Hue Dimmer without a problem ( via the bridge...