Site owner. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. Except as set forth above, there are no other express or implied warranties. For consumers. The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. Philips LED lights come in a wide variety of shapes and sizes. On Samsung SmartThings home screen, tap Philips Hue Bridge > tap More (3 vertical dots on the top right) > Edit > Delete device c. To re-add, tap + on the home screen > Add Device > Philips Hue d. The model number (also sometimes called model ID) and serial number or production week can be found in the battery compartment or on the back or bottom of the product. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. Lumens: 250lm x 3 Wattage: 5.5W x 3. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. Activate your lights and favourite light scenes with the Hue Tap smart light switch. Thanks for subscribing to our newsletter! Amazon Singapore. Singapore... Home; Suggestions. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. Email us. Home Luminaires Warranty Policy. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. 2. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). To obtain service within the warranty period please contact the Philips Consumer Contact Centre. Dimmable: YES (via app/remote) CCT range : 2200 - 6500K. - If the defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual. o Product is found to be tested within product specifications (i.e. There are currently no items in your shopping cart. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. Requires the Hue … In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. More from us. 5. LED light. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Email us. You'll find them all here. contract or tort) shall not exceed the original purchase price paid for the Product. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. defect not found). The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. Warranty. Contact Philips. 3. Philips Hue is personal wireless LED lighting. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase. This product is specifically designed and developed for domestic use in normal conditions and operation only. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. It is for my UK bought ones, anyway. Proof of purchase (Receipt/Tax Invoice) 2. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. Philips APAC Centre Level 1. 7. I can easily unsubscribe at any time! Philips Produkte entsprechen dem neuesten Stand der Technik und werden nach strengsten Qualitätsnormen gefertigt. I can easily unsubscribe at any time! Call us 8008523328 . Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte (im Folgenden „Geräte“ genannt). These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. Blender Jar, Vacuum Hose, Juicer lid), - In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or the support section of this web site for additional support, before contacting Philips or your dealer. ... Philips Warranty: 6 months. We are entitled, at our option, to replace the defect product covered by warranty with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product in the event that a same product is unavailable. This Article Applies to: Deco M9 Plus. If not, please select the correct country in the upper right corner of this website, select your product and open or download the warranty statement again. - Claims for loss of use or inconveniences due to any malfunction, damages caused by lightning, water or other liquid intrusion, fire, flood, accident, negligence, misuse or improper handling/operation. Philips Hue Account. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. I can easily unsubscribe at any time! We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. You might find your Hue bulbs turn on by themselves, don't change color, or don't respond to voice commands. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. Fully wireless, and portable, the Hue Tap requires no batteries and allows you … Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. Add up to 50 Philips Hue lights and 12 hue accessories Control your lights the way you want The heart of your Philips Hue system Easy, reliable and future proof system 2 Years Local (Singapore) Manufacturer Warranty Product information Technical Details. Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. The warranty does not cover losses consequent in nature, including but not limited to loss of data or loss of business. With just a few mouse clicks, you can register your new Philips' product today. All warranties, conditions or other terms implied by statute or common law (including any warranty of satisfactory quality merchantability or fitness for a particular purpose) are excluded to the fullest extent permitted by law. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. - The product serial number or production date code as specified on the product. non-stop use in a commercial environment. - Product that has been damaged due to installation, repairs, alteration or modification by unauthorized service organizations or persons. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. Incredible shopping paradise! You means the purchaser or the original end-user of the Goods;. You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. - Repaired or replaced Products will be covered by limited warranty for the balance of the original limited warranty period. powered by . - The model- and/or serial number on the product has been altered, removed or made illegible. 4 years ago. These limitations shall apply notwithstanding the failure of the essential purpose of any limited warranty. - The defect is caused by abuse or misuse of the product or by environmental conditions that do not conform to the recommended operations of the product. Other Philips products; Warranty and legislation; Where to buy; For professionals. $621.91 . - If the product does not function properly because it was not originally designed, manufactured or approved for use in the country where you use the product, which might occur when you imported the product. spend of $100, and not applicable to HD9860/91, HX9924/46, SP9860/13, PSG9050/26, EP3246/70, FC6904/61, GC350, and GC362 . The warranty begins on the date of purchase and expires at the end of the period indicated in table 1. Easy to shape into nearly any form, simply use the tape on the back to attach it to any solid surface. Philips Hue Singapore - Shop for best Philips Hue online at www.lazada.sg Philips lighting is a global market leader with recognized expertise in the development, manufacturing & application of innovative (LED) lighting solutions. - Carry-in Repair – applicable for Personal Health products, unless otherwise stated. Philips Hue Account. Incredible shopping paradise! Philips reserves the right to amend the terms and conditions if necessary. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. Compare, read reviews and order online. Call us 8008523328 . *Philips values and respects your privacy. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps View information Philips products are designed and manufactured to the highest standards and deliver … - Claims for damaged and/or missing parts (incl. Warranty & RMA Policy. Kein Problem. Smart Home. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. Updated 07-07-2017 05:51:42 AM 24651. Sorry, your subscription to our newsletter failed. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 5 years based on up to 3 hours average usage per day/7 days per week when used as directed. Philips Hue support. Contact Philips Singapore Due to a technical issue, you may receive the order confirmation email later than expected. It is the brains of the operation, communicating with both your smart light bulbs and the Hue app to ensure that everything works together. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. 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