Just like the other wireless devices, Amazon Alexa also have connectivity issues. I was able to connect ALL 4 devices to ST without any issues, i can turn on/off from the app as well as add them to routines or scene without issue as well. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. Ensure your Alexa app is up to date. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. “square plug”. How do you change the device? I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). ST can turn on/off the plug Tap on Skills & Games. I tried disabling and deleting all devices. “I’m sorry, I don’t understand the question,” can … I seemed to have fixed my issue by resetting the hub through the developer’s portal: If you click on your home location and then on the hub you’re able to view available utilities. This is my first Leviton smart device. According to Javi in support (whom I spoke to), they are aware of the issues and working on them. When telling alexa to turn on/off she says the device is unresponsive. Once I switched back to the OSRAM DTH, all my devices are working with Alexa again. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. The Leviton app turns it on/off fine. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". You change it by editing the device type by going to your IDE. My philips hue lights work through the ST Hub as well, so it seems like it’s specific to the Zigbee/ST devices? Still no joy. Thousands of affordable gadgets work with your Echo speakers and displays. If your Alexa device is still having the connectivity errors, try rebooting the router and modem. The devices still respond to voice commands. Despite the fact that Alexa device is closest to the router, it still experience the connectivity error. The message Device is unresponsive is shown for few secs. Try to reboot the smart device and re-discover the device on Alexa. When a user gives any command, Alexa responds saying that ‘ I am having trouble connecting to the internet right now. Third-party smart plugs: Unplug and wait 10 seconds. This can happen when setting up if you … ST Shows plug as online I have searched these forums and other forums and cannot find an answer to why this isnt working. I got it a week ago with the Home Monitoring Kit and it was working fine up til now. Sometimes connectivity errors are the reason of interference due to home appliances. Move it closer to the router and see if this solves the problem. I don’t see anywhere to do that in the Alexa App. To reboot the device, simply press the power button for 30 seconds. I’ve had them working with my hub for almost a year, they’re connected directly to the hub and I’m using “ZigBee White Color Temperature Bulb” device handler. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. A blue LED blinks when reset is complete. Return to the Alexa app -> SMART HOME in the Alexa app. Read More:- https://troubleshootalexadevice.yolasite.com/BLOG.php, https://troubleshootalexadevice.yolasite.com/BLOG.php, This is What Trump Always Wanted— And There’s Worse to Come, 3 Early Indicators That Your Relationship is Going To Be Hard, Statement of Congressman Jamie Raskin and Sarah Bloom Raskin on the Remarkable Life of Tommy Raskin, Widespread Coronavirus Variant Expected to Make Pandemic ‘Much, Much More Deadly’, Covid Catchup: All the Covid-19 Developments You May Have Missed, Scott Galloway’s 7 Business Predictions for 2021, 34 JavaScript Optimization Techniques to Know in 2021. In my case, it is something to do with switching over from the OSRAM RGBW custom DTH to the local Zigbee RGBW DTH (in order to take advantage of local processing). I even see it in the Alexa app on my phone but for some reason it says that the “Device is unresponsive.”. Try disabling and re-enabling the skill. Do NOT tap on Discover devices yet. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. My bedroom lamp now isn’t working but was though. Did you … Your wireless connection … If it fails, then you can try to update the wifi settings. Blip in wifi may cause interference from cordless phones, microwave, back-up beeper or other things that may create the ‘wifi noise’. @AnimeshBote I am using a sort of virtual devices, too. Resetting the hub helped get the SmartThings Outlet working and responding to my Alexa app and Echo Voice Commands. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. You can select the device types and view what devices are discovered by Alexa. So, I also hit the issue where a device shows online in ST but Alexa thinks it’s offline. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Instead … Tap on Help icon (question mark) on top right corner. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex. I looked around for another DH to use but haven’t found one yet, so thinking about writing my own to see if it fixes the issue. Also, a user can try to reboot the device to fix this problem. If … Switch it back to the smart plug outlet DH and doesn’t work. When telling alexa to turn on/off she says the device is unresponsive. The power button is present on the top of the Alexa. Everything seems good to me here! (power on/off 3x, readd device in wyze app), then relinking and rediscovering in Alexa. I’ve taken all the steps you’ve taken as well, but nothing’s worked. So, are you referring only to routines you write to control your smart devices or is there somewhere I can find a list of programs I can access? I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. yankacy … Deleted the device from ST and re-added I’m haven’t really done any programming for, oh, 50 years, but I understand you’re referring to an Integrated Development Environment. What do I do if Alexa fails to discover my devices? da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: error Outlet is offline Kind of hard to go “fiddle around” with Smartthing hub and devices when it appears to be working great! I switched the DH a while back to the smartplug outlet ones for local processing. When the message comes up you can not see the current state of the device. The square plugs I have are originally Iris plugs. 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