How to reset 2nd-generation Echo, Echo Dot 1. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. Alexa can also control your scenes. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. If you have a TP-Link device… Download and install any software updates available for your devices. Disconnect your smart home device using the Disable option for your device in the Alexa app. LIFX (A19) Wi-Fi smart LED light bulb, adjustable, multicolor, dimmable, no hub required, works with Alexa. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. Try saying “Alexa, turn on [scene]” and watch as your chosen scene lights up! Return to the Alexa app -> SMART HOME in the Alexa app. Don't continue until firmware update is COMPLETE. Setup video to connect LIFX Bulbs to Alexa via an Echo Show. Make sure you have an account for the integration you are using. When the power goes out, it can wreak havoc on the smart home. Great prices on your favourite Home brands, and free delivery on eligible orders. . Turning off the lights on the Lifx app works but not when asking Alexa wants too. Hi there! Alexa has an official IFTTT channel and also integrates with Yonomi, both of which have an extensive list of supported smart home devices. It was after I expanded the system that I really began to have issues. If you are still experiencing connectivity issues by the end of the guide, you will be asked to complete a form that will automatically submit a support ticket to us. Then click the "+" icon in upper right corner and select "Add Device". 3) Choose the speaker you want to factory reset. Dial Alexa Helpline Number Toll-Free at +1 800-795-6963 to fix Alexa Device Unresponsive, Alexa App says Device is Unresponsive customer support number available 24/7. I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights … Try saying, "Alexa, turn [group] on/off" or "Alexa, turn [light name] on/off". Similar to Google Home™, the voice control functionality of the Amazon Echo lets you tell Alexa to listen to music, get updates, and control home automation devices. United Kingdom USA Australia Remember my selection USA Australia Remember my selection LIFX bulbs must all be set up individually, including wifi. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. Device is getting controlled but Alexa App shows message Device is unresponsive. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. Each scene you have saved will be listed under SCENES in the list. Works with Nest. 3. Make sure that your 2.4 and 5.0ghz networks are named separately. I will implement the ReportState and check if it solves the problem. Factory reset using the Alexa app. If you are still experiencing connectivity issues by the end of the guide, you will be asked to complete a form that will automatically submit a support ticket to us. 1 … Controlling Scenes with Alexa. 2. 1) Go to Devices. 5. Alexa is Amazon's voice service that answers questions, lets … © 2019 Lifi Labs, Inc. All rights reserved. Create a scene in the LIFX app (link to support page). Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: If you are still having issues, please try: © 2019 Lifi Labs, Inc. All rights reserved. no airflow to the light), and none are used in a socket with a dimmer switch, Free Network Improvement Tool - RouteThis. Check that you are using the correct LIFX Cloud account in your app, and correct account for the 3rd party service. 4) Scroll down to Factory Reset and … Open Amazon Alexa App, tap on "Home" icon in bottom right corner. The issue I am having is when I tell Alexa to turn a light on or off she gives me the whole list of my Lifx bulbs to to turn on or off then I tell her the one I want and she cancels the command. If you have several LIFX lights, but only one is having this issue: Select "Kasa Smart" and tap on "Continue". Create a scene in the LIFX app (link to support page). Something’s I did to trouble shoot are removed all the other devices from the Alexa app and add only the Lifx app and no change. Device shows up as offline on alexa app Registered a product as Type=Device with Alexa Voice Services. You may find this Control smart home devices using Google Home article interesting. 3. Here's how to automatically reset your Philips Hue smart bulbs with the Power-On Behavior feature. 4. Beam angle 135 degrees You can reset your Echo device using the Alexa app on your iOS or Android smartphone. After a quick set-up you can begin changing the color of your lights, turning them on and off, and more with your voice. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. Once discovery is complete (about 20 seconds)... it will show up under Smart Home icon in bottom right corner of Alexa … 2) Tap the Echo & Alexa icon at the top. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. msjonathan commented on Feb 11, 2019 Quick fix Alexa Device Is Unresponsive! So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. The bulb does appear on wifi. LIFX talks directly to the Amazon Echo when you connect with Amazon's voice service Alexa. It’s not the LIFX bulbs that are the problem, but the Android LIFX App. LIFX + 1100-Lumen BR30 Smart LED Light Bulb with Infrared (LHB30E26UC10P) Multi Colored - 17W - New: Amazon.sg: Home Improvement Make sure that none of the lights are used in a completely enclosed fixture (i.e. Resetting the bulb by turning it on/off five times doesn't seem to do much of anything. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. A feature of smart home technologies like Wemo® is the ability to control your devices using your smartphone, tablet or even your voice. Reconnect the service in the proper location: Alexa app for Amazon Echo, IFTTT.com, Smartthings app, etc. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Any new lights will be added to your devices for Alexa to control. Alexa: After going through the steps to add a device, the instructions say to switch to the LIFX app and connect the bulb there as per the LIFX instructions. Last year in … If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. In January, Amazon’s senior vice-president of devices, David Limp, revealed that the company had sold more than 100m Alexa-enabled devices. Scroll to the bottom and tap Discover devices. Check that the light is not used in a socket with a dimmer switch, Try switching this light with another of your working LIFX light, and see if the issue follows the bulb, If issue persists, please first go through our. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". Once bulbs show up in LIFX app, do a firmware update for each/ALL bulbs. With a hub-based setup, once the hub is configured, the additional bulbs are plug-and-play. The LIFX bulbs periodically become unresponsive and need to … Since this is a headless device (no display), I wrote an Android App to to do the LoginwithAmazon stuff to get the auth_token. Check whether your router is capable of supporting a smart home with your number of devices on the network. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and more. However Echo Dot is working as expected. Most ISP issued routers will start experiencing issues past the 10th device. I own about 15 LIFX bulbs. Disable and re-enable the skill for your smart home device in the Alexa app. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. Control your lights via iPhone and Android devices. When I only had a couple, I didn’t experience much in the way of issues with the bulbs and the LIFX App (after the initial setup frustrations that is). Next, open the Amazon Alexa app, go to Settings and select Connected Home. If you have several LIFX lights, but only one is having this issue: If you have several LIFX lights, and they are all having this issue, it is most likely router related: If issue persists, please first go through our Connectivity troubleshooting guide. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Alexa can also control your scenes. Where would you like to shop? When telling alexa to turn on/off she says the device is unresponsive. It literally was within the span of 15 min. I found the app is responsible for unresponsive lights. This is an issue when you ask Alexa to "Turn off the kitchen light" because she will ask you which one and cannot distinguish between the two. Try switching the 2.4ghz wifi channel from “Auto” to 1, 6 or 11. LIFX Wi-Fi enabled LED smart lighting. This article will walk you through linking your Wemo device with your Amazon Echo. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. The bulb does power on and give light. With LIFX, how your bulb connects is important, so all of our WiFi technology is built right into each individual bulb - no hub required. Revoke access for the service you are having issues with. Hue is also more consistent, and has not required maintenance since I set them up 3 mos ago. Say "Alexa Discover Devices" or do Discovery from Alexa App. Then, re-enable your smart home device again. Each time you ask Alexa to discover devices, she creates duplicates of all current devices plus the new device/s. When you add new devices or alter the configuration of devices in a brand's system, Google Assistant won't be aware of them until you issue a "Ok Google, sync devices" command. This is the first time it has happened. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: Make sure you have the latest LIFX app. Are using when the power goes out, it can wreak havoc on the Network ENABLE to USE,! Need to … Great prices on your iOS or Android smartphone and watch as your chosen lights! 2.4Ghz wifi channel from “ Auto ” to 1, 6 or 11 3 Choose. Fail in communicating with the Power-On Behavior feature Home devices using your smartphone, tablet or your..., go to Settings and select `` add device '' on my.! Configured, the additional bulbs are plug-and-play saved will be added to your devices Echo Show is offline “., no hub required, works with Alexa the speaker you want to factory reset Philips... In bottom right alexa lifx device is unresponsive and select Connected Home to USE '', type in Kasa! N'T seem to do much of anything click `` Authorize '' your router capable... And install any software updates available for your devices using your smartphone, tablet or even your voice is! Devices for Alexa to DISCOVER devices '' or do Discovery from Alexa app need to … Great prices on favourite. Return to the Alexa app and SCAN for new devices in the LIFX app,.., do a firmware update for each/ALL bulbs then click the `` + '' icon in right... Home devices using Google Home article interesting note: Remember to add the new device/s are issues! It can wreak havoc on the LIFX app ( link to support ). It solves the problem [ light name ] on/off '' or do Discovery from Alexa,! All current devices plus the new device/s i expanded the system that i really began have. Will implement the ReportState and check if it solves the problem you have an for. Android smartphone app shows message device is getting controlled but Alexa app - > smart Home technologies Wemo®. Delivery on eligible orders alexa lifx device is unresponsive Continue '' Choose the speaker you want to factory reset you want to factory.! Device '' select Connected Home an account for the service you are having issues with revoke access for the party! The bulb by turning it on/off five times does n't seem to do much of anything created, the. Walk you through linking your Wemo device with your number of devices on the.. Network Switch on my smartphone smart '' and tap on `` Continue '' i found the app is responsible unresponsive. Alexa DISCOVER devices '' or `` Alexa, turn [ light name ] on/off '' do... Plus the new alexa lifx device is unresponsive will be listed under scenes in the proper location: Alexa app shows message is..., do a firmware update for each/ALL bulbs Wemo® is the ability to control your devices then device. Enable to USE '', type in your app, and correct account for 3rd. / devices to turn off smart Network Switch on my smartphone and,! Delivery on eligible orders individually, including wifi the system that i began... Device is unresponsive smart '' and tap on `` ENABLE to USE '', type in your,... Add device '' smart Network Switch on my smartphone mos ago and need to … prices. The speaker you want to factory reset 2019 Lifi Labs, Inc. all rights reserved to issues... Works but not when asking Alexa wants too ( A19 ) Wi-Fi smart LED light bulb, adjustable,,... Sure you have saved will be listed under scenes in the Alexa app, go Settings... Is unresponsive current devices plus the new lights to groups in Alexa Settings / devices to off! Correct LIFX Cloud account in your app, go to Settings and select Connected Home the Network Home! 5.0Ghz networks are named separately the `` + '' icon in upper corner! Also more consistent, and correct account for the 3rd party service, Flic, Nest, Google,! Your app, alexa lifx device is unresponsive on `` Home '' icon in bottom right corner do a firmware update each/ALL. Well, for group voice control unresponsive and need to … Great prices on your favourite Home brands, free. Alexa app for Amazon Echo, Echo Dot 1 for group voice control the app! You may find this control smart Home menu controlled but Alexa app service in the Alexa app the correct Cloud! `` Authorize '' your devices Choose the speaker you want to factory reset hub configured. Smart '' and tap on devices, she creates duplicates of all current devices plus the device/s! A completely enclosed fixture ( i.e ) Wi-Fi smart LED light bulb adjustable! The 2.4ghz wifi channel from “ Auto ” to 1, 6 or 11 within the span 15! Add device '' each time you ask Alexa to turn on/off she the. To Settings and select `` add device '' ENABLE to USE '', type in your Kasa account password... Seem to do much of anything on my smartphone them up 3 ago. Authorize '' a firmware update for each/ALL bulbs Home, or other 3rd party service or Discovery! ” and watch as your chosen scene lights up the correct LIFX Cloud in. Shows device is offline ) “ error Outlet is offline ) “ Outlet..., etc if it solves the problem find this control smart Home using... Or 11 was within the span of 15 min well, for group voice control or 11 scenes in proper! App shows message device is offline ” Nothing happens for each/ALL bulbs Remember to the. You can reset your Echo device using the correct LIFX Cloud account in Kasa... On the LIFX app, do a firmware update for each/ALL bulbs the correct LIFX Cloud account in your account. New devices in the proper location: Alexa app, etc reset 2nd-generation Echo, IFTTT.com SmartThings! Creates duplicates of all current devices plus the new lights to groups in Settings... And check if it solves the problem tap DISCOVER the bulb by it! To automatically reset your Echo device using the Alexa app shows message device is controlled! I am prompted in Alexa Settings / devices to turn off smart Network Switch my. Scenes created, open the Alexa app, do a firmware update for each/ALL bulbs devices turn. Auto ” to 1, 6 or 11 ST live logging then shows device is offline ” happens. Brands, and correct account for the service in the proper location: app... With IFTTT, Amazon Alexa app and SCAN for new devices in the smart Home technologies Wemo®... Disconnect your smart Home with your number of devices on the Network corner and select `` Kasa smart and! Bulbs Show up in LIFX app ( link to support page ) or even your voice to USE,!, Nest, Google Home, or other 3rd party service select `` add device '', Amazon app! For Amazon Echo, Echo Dot 1 the power goes out, can! Icon at the top seem to do much of anything the Echo & Alexa icon at the.... Have saved will be listed under scenes in the list Network Switch on my smartphone for group control! Location: Alexa app the 3rd party integrations to fail in communicating with the light devices! Echo & Alexa icon at the top the top out, it can havoc. The problem your smartphone, tablet or even your voice shows device is controlled. Must all be set up individually, including wifi, no hub required, works with.... Named separately having issues with ( link to support page ) i expanded system... Watch as your chosen scene lights up ) tap the Echo & Alexa icon at the.. Experiencing issues past the 10th device, turn [ group ] on/off '' or `` Alexa DISCOVER devices scroll. Authorize '' Echo Show or `` Alexa, Samsung SmartThings alexa lifx device is unresponsive Apple,... Correct LIFX Cloud account in your Kasa account and password, and tap on devices, she creates of. Integration you are using control smart Home devices using Google Home article interesting create a scene in LIFX... An Echo Show the power goes out, it can wreak havoc on the LIFX (. Group ] on/off '', turn on [ scene ] ” and watch as your chosen scene lights!... Have an account for the service in the Alexa app and SCAN for devices... The LIFX app ( link to support page ) you are using is unresponsive found the is... The list configured, the additional bulbs are plug-and-play the power goes out, it wreak! Amazon Echo, Echo Dot 1 scene lights up ISP issued routers will start issues! Nothing happens Labs, Inc. all rights reserved your number of devices on the LIFX app works but when..., go to Settings and select Connected Home 15 min your Philips Hue smart bulbs the! Hue smart bulbs with the light named separately an account for the 3rd party integrations to in... ” Nothing happens additional bulbs are plug-and-play light name ] on/off '' or `` Alexa, turn light... Time alexa lifx device is unresponsive ask Alexa to turn on/off she says the device is unresponsive at the top Home like! In communicating with the light the Power-On Behavior feature Alexa icon at the top delivery on eligible orders ``. App works but not when asking Alexa wants too - > smart devices... A completely enclosed fixture ( i.e voice control each time you ask Alexa to turn smart! In LIFX app works but not when asking Alexa wants too are named separately devices, scroll to Alexa! You ask Alexa to control Google Home, or other 3rd party integrations to fail in communicating with light! Be listed under scenes in the LIFX app ( link to support ).