Is there an issue with the integration? This simple action may restore Alexa control to your Smart Device. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. They work wondrously most of the time and might be able to solve the issue for you. In my Dad's case, most of his errors come from using the switch on the lamp itself to turn off the light, and failing to turn the switch manually before trying to turn it back on by voice. Your router may randomly begin to drop devices when too many things try to connect at once. She started this blog and the associated Facebook Page in response to requests for a place this info can be aggregated. If it's a single device that always needs troubleshooting, chances are the issue is with that device. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Select the plus icon at the top-right of your screen. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. A few things that you will need to do in order to make it work are: The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Open the Alexa app, and go to Device at the bottom-right of your screen. This certified Amazon Smart Home Skill allows users to control their openHAB powered smart … A colander disperses the water much more efficiently. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. But when you get down to it, it really doesn't matter if you have devices from 20 different manufacturers or just a few. 1. If your wi-fi is down, Alexa will not be able to control anything. It may also be a reason to. So the first thing to do to address connectivity issues is to press the button on the plug itself. EVERY Smart Outlet has a manual switch on the outlet itself. Alexa is an intelligent personal assistant developed by Amazon and designed to run on smart speakers and devices such as the Amazon Echo and Dot. When I finally find a generic plug and control app that I can recommend, this blog's readers will be the first to hear. Likewise, a more robust router has more than one pipe through which data can flow, and it disperses the bits and bytes much more efficiently. But there are some general steps to follow for troubleshooting any Alexa controlled Smart device. If it's not, try following the steps outlined in the troubleshooting Hue Lights section of this article. However, Star is a hanging lamp, with the on/off switch physically located behind a heavy piece of furniture. So the next step in troubleshooting was to open the Alexa app. Voice control was working again with all my Hue Bulbs. If Alexa is still having connectivity issues, it's time to reboot your modem and router. From there, select Device Options, and then Reset to Factory Defaults, but retain Smart Home Device Connections. Next, I reached for my smartphone, opened the Hue App, and turned on my light that way. Here you will find the option to perform a factory reset and once you click on that, it might take some time for your device to perform the reset and reboot on its own. You will then need to re-enable the skill and re-link your accounts. Find the bulb that is not responding and tap on its name. When it comes to Hue Lights, Alexa should be able to control them all, or she should be able to control none. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. The device will be connected to the internet and you will be able to make it work without any issues at all. If the app is also failing to connect to the device, you may need to. Press and hold the button on the plug. Press the microphone button on top of the device to turn it on again. She will not set new alarms or timers either, but timers and alarms set prior to the outage will continue to function. And it will generally drop the one it senses is not actively using the connection. At least once a month, my Dad complains his Wemo is no longer turning the light on and off. Unsubscribe at any time. Even a $50 router can substantially increase the number of devices that you can have actively connected to your Internet. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in In other words, Alexa is not always a reliable reporter. Here we take Tapo camera as an example. If that fails, try updating the wi-fi settings: This should get your Echo Device working again. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. This means they carry signals to each other, rather than relying solely on your router to deliver them. If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. Once added, you can use simple voice commands to control Tapo smart plug and smart bulb, or stream your Tapo camera videos to Amazon Echo Show or Fire TV. If its app can control the Smart Device, but Alexa cannot, it's time to troubleshoot using Alexa. Like with most electronic devices, rebooting can clear about 80% of issues. If that does not fix the issue, try rebooting your modem/router. Your feedback is valued! The first thing to do when Alexa stops recognizing a Smart Device she previously controlled is to re-run discovery. This simple action may restore Alexa control to your Smart Device. Disconnect your smart home device using the Disable option for your device in the Alexa app. Alexa Device Unresponsive October 2, 2019, 11:13 AM Homeseer commands working locally but no longer successfully executed through the Alexa app, or by voice command per device. I am emulating a real device via API. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. All of these smart devices can be controlled remotely using a smartphone app or voice commands via Amazon Alexa, Google Assistant, or Microsoft Cortana integration. Thus, they do not place the same drag on your network as individual Smart Outlets. Despite the fact my Dot is the closest device to my router, it seems to experience connectivity problems more often than my other Alexa-enabled devices. 5 Ways To Fix Alexa App Not Working On Android. Try to reboot the smart device and re-discover on Alexa. Some generic Smart Outlets are just junk. If you see that all is fine, you need to disconnect it from the Wi-Fi connection and connect it once again. Still, like the Echo, few Smart Outlets are error free. Next, I told Alexa to turn on Bertha. Ensure your Alexa app is up to date. It seems to be specific to my TV set, as I do not get the same unreliability with voice controlling my other entertainment components. . Download and install any software updates available for your devices. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Still no joy. It should read "Enabled." Smart Plugs . I’ve disabled the switch in Alexa and re-enabled it a couple of times. Open the Alexa app. It will turn the device off. This is especially true if you are still using the equipment your ISP provided you with five years ago. # Amazon Alexa Smart Home Skill. If you are constantly needing to troubleshoot your Smart Devices, chances are there is an equipment issue somewhere. Powered by, Find us on Facebook (facebook.com/techlaurels), TechLaurels: Laurel Nevans' Computer Services Blog. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? It may work on the 2nd or 3rd try with no further tinkering on your part. When you reboot the router, it now has bits and bytes for your smart Device again, and connectivity is restored. All routers have limits to the number of devices they can control. Then I tapped on "Manage Smart Home Devices," and it brought me to my "Smart Home Devices" tab. But it is something I have learned to live with. If she can turn on others, that indicates an issue with the specific Hue Bulb itself. You will need to relink Alexa with your Hue Account. When the light successfully came on, I asked Alexa to turn it off. The instructions may vary depending on your device, but they should be roughly the same. The pairing process is pretty simple and you just need to open the app on your phone and scroll to devices. Not all issues are due to user error though. I find often, if I wait a few seconds and reissue my command, the connectivity issue resolves itself. How to Connect a Smart Plug to your Alexa. Alexa is one of the best smart home devices out there that you can get your hands on. Think how much longer it would take to drain a pound of spaghetti using a funnel than it would using a colander. Sometimes, upgrading your equipment can put an end to random device dropping. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. I say "Alexa, turn on Wemo," and then I manually turn the switch on the lamp. Dozens of new smart home devices launch every fall, and 2020 is no different, what with the new Amazon, Google, Apple and smaller brand devices. 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