I ordered a Christmas bouquet online from Prestige Flowers.co.uk for my son who lives in the Isle of Lewis and delivery was to be on Christmas Eve. The company has now advised the sender that they are sending a replacement. You can find contact details for Prestige Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Free delivery on select bouquets. Your reminder was good as I had difficulty in re-finding where I was & went back to where I was in the ordering process but my message was gone & I had to retype. I send flowers quite regularly and I normally use a well known high street shop.After using your website and finding it so easy to navigate I will definitely be using you again.One happy customer. The staff are so friendly and helpful, would highly recommend.” Replacement ones didn't arrive on the requested date either. Valentine's day. Do you agree with Prestige Flowers's TrustScore? 22/3/20 half were dead. My flowers have never been delivered. Compares very favourably with other websites with hidden costs. All dead on Wednesday. My mum loved these flowers for her 93rd bthday... thank you, def recommend using prestige to others and will use you again. Although they were delivered on a timely basis the quantity of flowers delivered were not what I ordered or paid for. All rights reserved. A friend of my wife ordered some flowers for her, they arrived already dying and the chocolates had turned to liquid. Who doesn’t like being sent flowers? Oh but thanks for the FREE CHOCS... Never Again. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Prestige Flowers Customer Service. I know when you advertise a product the end product never looks the same, that's marketing but the roses turned up totally different colours and wrapped as good as flowers from a supermarket. Only one hiccup in all the time I have been using them, it was my fault and Prestige helped me get it all sorted. Great arrangements. After 23 emails Prestige sent a small bunch of 15 flowers 2 were headless. First time ordering from you. Our flower UK delivery service runs 7 days a week and next day delivery option is possible when you order flowers before 10 pm with our flowers by post. Used before and happy. The lilies consistently do not open and the roses droop after 3 days. All works without a hitch.This second time I've used the site and will come back again. Now not answering my emails. I took the time, effort and money to put a massive smile on my wife's face to be utterly let down. Birthday ruined! 6 hours ago. Initial Prestige Flowers complaints should be directed to their team directly. ordered in australia to be delivered in u.k. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Prestige Flowers are an online florist based in the UK but deal with orders from the UK and international clients. If I bought a new Aston Martin I wouldn't expect to have to get some dents repaired! Filter by: Filter by: lesleyann abbott 1 review… Plant was wonderful but still have not fathomed out how to get £7.50 free voucher for me and a friend. Write a review Write a review Reviews 51,486 Write a review. I sent an email of complaint and was sent a response to say that the delivery service had not been given a consignment number by Prestige Flowers and thank you for your feedback. Read our user reviews of Prestige Flowers. No excuses - unacceptable, To find more information about reviews and trust on Sitejabber.com please visit. Read 12552 customer reviews of the Prestige Flowers - www.prestigeflowers.co.uk & compare with other Online Florists at Review Centre. I don't have lots of money so £40 is a big deal to me. www.prestigeflowers.co.uk. Compare Prestige Flowers with other companies before you buy. Prestige Flowers Reviews 51,486 • Excellent . Contacted the company directly on their website contact page, no reply, tried to call them and no telephone service currently so send a direct email with photos, again this was ignored. Not good value and finally realised I was talking to an AI machine on the email with no intake of my comments and a repeated £10 voucher offer. Prestige Flowers has collected 122260 reviews with an average score of 4.61. The price level of this organization is high according to consumer reviews. Somewhat in contrast to Topcashback reviews, if you take a look at the Prestige Flowers review feedback on Trustpilot, you will find most of it falls in the Excellent category. I ordered flowers for a loved ones birthday and at no point did they mention that it will be sent via Royal Mail. Hi ordered christmas flowers for my mum to be delivered today but haven't arrived, i'm very upset. I ordered the paris bouquet it was all dead and more like a swamp bouquet, Gain trust and grow your business with customer reviews. Each month is a surprise and you never know what will be landing on your doorstep to brighten your home. I paid £40 for a bunch of flowers for my sister's birthday present. I’ve been on hold for the past 35 minutes, so far shocking service and not a very good quality plant either. I ordered flowers for my mum to be delivered 10th May as this is a special occasion. WRITE A REVIEW ★★★★☆ 4.2 / 5. GB. The person receiving was out walking in these adverse weather conditions. "Award winning company" no help. Pay more and go elsewhere. A customer review of Pretige Flowers. I ordered an aloe vera plant and instead I received a rather shoddy snake plant. Selecting presents and knowing they will be well delivered, in spite of the pandemic crisis, are very comforting. There are 112196 customers that Prestige Flowers, rating them as excellent. They are soo pretty and will brighten up and put a smile of anyones face :). Prestige Flowers has a consumer rating of 1.05 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Write a review. Reviews. Both bouquets contained about 50% of those shows in catalogue. 150. sexy shares. Owner is excellent. | Read 26,621-26,640 Reviews out of 56,753 Read 1 more review about Prestige Flowers Only the latest review will count in the company's TrustScore Deborah Bamforth 2 reviews. When I had difficulty in confirming my payment with bank the transaction disappeared & I had to start again. Prestige Flowers really do take all the steps possible to make sure that their flowers reach us in the best possible condition they can. © 2021 Trustpilot A/S. The flowers are of very high quality and last well; they are safely packaged. Ordered 30 roses. Claim your listing for free to respond to reviews, update your profile and manage your listing. I find the website very tricky to use for the following reasons My delivery pass … 5 stars for Prestige Flowers, the flowers were lovely, the delivery was on time and no contact. Do you agree with Prestige Flowers’s star rating? 123 Flowers has collected 6397 reviews with an average score of 4.66. I am so happy with Prestige Flowers. Useful. My son who lives in America sent me flowers for my birthday and was promised they would get to me on my birthday as I was going to be away for a couple of days. Overall a terrible service. 2 reviews of Prestige Flowers "Have ordered here multiple times. Not only have I been deceived and overcharged but those friends I sent bouquets to have also been cheated. They finally agreed to send a replacement and at all stages I told them that my wife did not want to tell the sender, hence the direct contact. Reply. Most commonly, consumers tend to contact Prestige Flowers to ask questions about: Shipping and Delivery, Request for Information, Payments and Charges. Website easy to use and clearly explained. I provided photos and they offered £10 voucher as though all I really wanted was free flowers and a discount. I've also tried to call but phone lines are down. So happy with Prestige Flowers Prestige Flowers does not only provide us with high quality products, the people working there, are so very helpful and diligent. Best same-day flower delivery service: Prestige Best flower delivery service for attention to detail: Interflora Easiest flower delivery service to order online: Bloom & Wild Find out why our readers gave it an average of 1.0 stars and see how it compares to the other 26 UK Flower Delivery Services we've reviewed. Sending flowers was fast, easy and efficient. As if I'd use again, I'm at present in a queue waiting for customer services. can you explain please, Why have i not received my refund that you all said you all issued feb 10th. Sally palmer. I would avoid this company like the plague even under present circumstances, plenty of time given for my silver wedding anniversary, took my money really quick, no flowers delivered, tried to contact them using website, joke, after numerous attempts they will refund my money, let's wait and see, if you intend to send flowers think before you use this company. Very disappointed. Rate Prestige Flowers’s value and service. Super fast delivery service. www.prestigeflowers.co.uk Visit this website www.prestigeflowers.co.uk. Delivered on Monday. 2 reviews for Prestigeflowers.co, 1.0 stars: 'I ordered 2 bunches of flowers for 2 friends. January 26, 2018 January 25, 2018 Mrs C 0 . Have you heard of Prestige Flowers? Flowers were nice and fresh though thanks to our neighbour who took them in until I got home. Very helpful and extremely reasonable, Excellent customer service highly recommend, delivery as requested and beautiful flowers. Flowers are beautiful, will definitely use again. I'm off to my local florist! I find the website very tricky to use and discounts never work. No problems, I found your website today and I must say I was very impressed of the choice and descriptions of flowers available. 5 stars for Prestige Flowers. BEAUTIFUL flowers! My advice. Dr M Nicolson 5 reviews. Stay safe with our COVID-19 guide. Ordered their purple roses on valentines day and was surprised how nice they stayed for almost 2 weeks!" I will continue, as always, to use this company as recipients have always been thrilled with their delivery. We’re in this together! Share. Read 2 more reviews about Prestige Flowers Only the latest review will count in the company's TrustScore HM 1 review. Hope yours is better than what I wasted £45 on as a gift for my nan. Poor customer service. Did not deliver on the promised day. 1 week ago Prestige Flowers has a 4.62 average rating from 118,501 reviews And such a poor customer service attitude. A customer review of Pretige Flowers. In my case I ordered 8 days before my friend's birthday which was yesterday. Had a subscription. Flowers delivered with FREE chocolates. I always use Prestige Flowers when I need to send some. Imagine paying for next day delivery and two days later still haven’t delivered, Great customer service, stunning flowers, excellent packaging. Valentine's day delivery didn't arrive and instead arrived the following monday, looking a bit browned and worse for wear. Flowers arrived lovely and fresh.My sister was pleased with them. Royal Mail processes nothing on a Sunday. I'm so unhappy and my sister was really disappointed not to get the flowers on her birthday. Had to take to Twitter to get a reply and they kept asking me to send photos and I kept referring them back to my email. Voice your opinion today and hear what 56898 customers have already said. 21/3/20, by Sun. So to redeem it I have to spend more dosh on a company I have no faith in. They have just taken my money and done nothing. Last week I was sent a beautiful bouquet from Prestige Flowers to review. Ordering was easy, nice selection, delivery good. Prestige Flowers - Prestige Flowers - Rating 1/5 based on 1 user review(s) - Flagged as HIGH RISK! Facebook Twitter. So obviously it is my own fault that the gift could not be delivered on the day requested. 4.4. www.prestigeflowe rs.co.uk. Prestige Flowers ranks 192nd among Flower Delivery sites. I have a Prestige Flowers review for every month over the past (almost) year to give you an idea of what you might receive. No show! Would not use this company again or recommend it. Free delivery on select bouquets. User friendly website, easily placed my order, many thanks !,. The end result? Prestige Flowers Review. I'm really really disappointed by their service. Flowers limp on arrival, 10 Rose's in a cheap glass vase £45, complete utter scam, low quality Rose's, didn't even open, just died, 3 days and in the bin, disgusted, don't use this company! I found your Website difficult to use & repetitive. Ordered for my wifes birthday yesterday. Flower delivery by Prestige Flowers, Voted #1 on Review Centre and Review Florist's Editor's Choice 2014. Pay a little extra and use a reputable company. There is nothing prestige about these flowers apart from expensive marketing. Ordered two of their Haute collection, spending over a 100 pounds so not the cheap range. So my flowers are sitting in some box and wilting. If you’re looking to order flowers in Bangkok the choice isn’t that great, but it’s still hard to choose between the few options you have. Prestige Flowers is voted #1 for next day flower delivery and Review Florist UK Editor's Choice. I have paid for flowers and delivery and my mum has not received her flowers in time for her birthday. Disclosure : I was gifted the “Valentine’s 12 Luxury Roses + chocolates” in exchange for an honest review; all opinions expressed are entirely my own. Delivered on Monday. There are 5967 customers that 123 Flowers, rating them as excellent. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, No product no refund no customer service AVOID, Dead flowers, liquid chocolates and bad customer service, Why are you still up and running as a business with such a poor star rating, Ordered flowers to be delivered today, but they have not arrived. Emails, they do n't waste your money ordering here personalization, and they will deliver them to home! Your opinion today and I must say I was asked to do a prestige flowers reviews flowers send... Why have I not received my refund that you all said you all said you all said all! Out how to get the flowers are important in any way whatsoever, 'm. Very comforting have also been cheated a timely basis the quantity of available! Is voted # 1 for next day and Royal Mail problems out how get. Be warned that no matter how early you order, many thanks!.... Our Terms of service and Privacy Policy 11/11 and still not received my refund that all... 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